Taking payments online when Stripe says no

Stripe, PayPal and Shopify Payments refuse or close without notice the accounts of businesses that are perfectly legal in France: CBD, alcohol, e-cigarettes, food supplements. Stores end up pulling their best-selling products. There are three ways through: a gateway linked to your bank's distance-selling contract (PayZen, Systempay, Monetico), a more flexible European provider (Mollie, Viva, Stancer), and as a last resort a specialised acquirer.

We choose the route with you, prepare the file, integrate the provider into your store and configure a fallback. Money goes straight from your customer to your account: we never touch the funds, we are an integrator, not a payment institution. The final acceptance belongs to the provider; we ask for it in writing, product by product.

What is included

• Provider chosen for your activity: CBD, wine and spirits, e-liquids, food supplements, adult products, regulated services
• Integration of PayZen, Systempay, Monetico, Mollie or Stripe: payment, refunds, notifications, unpaid follow-up
• Application file prepared with you: company registration, certificates, terms of sale, product list, your bank's distance-selling contract
• Fallback provider configured: if the main one cuts you off, the store keeps taking payments
• Subscriptions, instalments, PDF invoices and receipts
• Migration from a closed account without losing orders in progress

Who it is for

• A CBD store whose Stripe or Shopify Payments account was closed
• A wine merchant, a producer or an e-liquid seller selling online
• A food-supplement or adult-products brand
• Any store that wants a fallback provider before the outage

Common questions

• Stripe closed my account, what now?

  Do not open another account elsewhere under a different name: it will be closed too. We identify the route that accepts your catalogue, prepare the file and connect the new provider; orders in progress are carried over. Allow one to three weeks, mostly on the provider's side.

• Can CBD be sold online with card payments?

  Yes, for compliant flowers, resins, oils and cosmetics. Mollie accepts after review; a distance-selling contract from your bank linked to PayZen or Monetico also works. Seeds and neo-cannabinoids get accounts closed: they stay out of the catalogue.

• What about tobacco?

  Distance selling of manufactured tobacco is forbidden in France (CGI art. 568 ter). No provider will accept it, and neither will we.

• How much does it cost?

  From 1 300 € for one integrated provider with refunds and notifications. The fallback provider, the application file and subscriptions are options in the estimate. The provider's own fees, a commission per transaction, are separate and depend on your activity.

• Do you route payments through your own accounts?

  Never. Every contract is in your company's name and the money lands in your bank account. We integrate and we support the application; the provider is the one who accepts or refuses.